Support email
support@clarisend.coBest for account and transfer support.
Contact
Talk to the ClariSend team
We help with payment verification, payout delays, and transfer status clarification.
Support hours
Monday-Friday, 9:00-18:00 UTC
Operator support during active business hours.
FAQ
Can I track my transfer in real time?
Yes. Each transfer has a reference and status timeline in-app.
What if payment was made but payout is delayed?
Support can review payment confirmation, payout job state, and next actions.
Which payout rails are currently live?
Bank payout is currently supported. App payout and Lightning are not live for production transfers.